Customer Service Consultant

Customer Service Consultant at Skipton Building Society. Provides exceptional customer service, engaging with customers in-person and over the phone to find out their needs and provide tailored solutions. Salary: £25,500 per annum.

Requirements

• Previous experience of interacting with customers
• Ability to work well alongside others with a 'one-team' mindset
• Excellent time management and ability to handle a wide variety of different customers
• Desire and ability to grow, adapt and change whilst accommodating business needs and priorities

Benefits

• Annual discretionary bonus scheme
• 25 days standard annual leave + bank holidays and rising 1 day per year of service to a maximum of 30 days after 5 years
• Holiday trading scheme allowing the ability to buy and sell additional annual leave days
• Generous employer matched pension contributions – up to 10% per annum
• Employee Assistance Programme
• Online employee discount platform (retailers, entertainment, eating out and travel)
• Paid volunteering days
• Colleague mortgage and savings accounts
• Colleague discount schemes
• Private medical insurance
• Salary Sacrifice Scheme for hybrid/electric car