Field Service Technician – Installation & Repair

We are seeking a Field Service Technician to take ownership of on-site installation and repair of our automated personal care equipment at customer locations nationwide. This role is heavily focused on diagnostics and repair.

Requirements

• Perform on-site installation of automated equipment at customer locations, including electrical hookup, mechanical assembly, fluid system connection, and system commissioning.
• Diagnose and repair electrical, mechanical, and fluid system faults in fielded equipment, working with remote engineering support as needed.
• Troubleshoot control system issues including wiring faults, relay and SSR failures, motor and actuator problems, pump and solenoid malfunctions, and sensor failures.
• Diagnose basic networking and serial communication issues between system components.
• Communicate clearly and professionally with customers during installation and service visits.
• Coordinate with engineering staff to resolve complex issues, provide field feedback, and document recurring problems.
• Maintain accurate service records including repair notes, parts used, and time on site.
• Support equipment assembly and pre-shipment testing at the Euless facility when not traveling.
• Manage travel logistics, tools, and spare parts inventory for field service trips.
• Follow all safety procedures during installation and repair work.

Benefits

• Benefits available 1st month following 30-days of employment