Program Engagement Representative
Affinity Development GroupReno, Nevada, United States
Posted April 6, 2026
Full Time
About the Company
Affinity Development Group specializes in providing warehouse marketing support and member advocacy services for Costco's Auto Program, helping to increase member awareness and streamline program operations across Costco warehouses.
Job Description
The Program Engagement Representative will be responsible for taking inbound calls and following up with members regarding their experience in the car buying process, documenting member feedback, and working alongside the Program Specialists with direction from management.
Requirements
- High School Diploma
- Minimum of 2 years' experience in a service-oriented environment
- Excellent listening skills
- Strong attention to detail
- Proficiency in Microsoft Office
- Experience using an Outlook calendar to track and manage follow-up calls
- Superior written and verbal communication skills