ECM Lead Care Manager

The Care Manager will serve as the point of contact for enrolled members, including high acuity members experiencing homelessness, mental illness, substance use disorders, or are high utilizers of the emergency system. The Care Manager will support all identified health, behavioral and social needs of enrolled members.

Requirements

• Provides care management services to enrolled members with a caseload up to 50 members to assist them in managing their complex or chronic health conditions.
• Provide Assessments and Care Plans for newly enrolled members.
• Weekly or bi-weekly meetings with members, based on acuity
• Weekly case conferences with Clinical Supervisor
• Conduct quarterly reassessments for all clients
• Complete case notes in case management program, provide quarterly metrics for external reporting, and any other reports as needed
• Initiate clinical consultations to obtain guidance for difficult members and complex cases.
• Contributes to the upkeeping of the internal Resources Directory.

Benefits

• Competitive benefits package
• Flexible work from home options