Learning Experience Designer

Agero is looking for a Learning Experience Designer to create innovative learning solutions that drive business strategy forward. The role requires designing and launching end-to-end learning experiences, developing a variety of learning offerings, and leveraging AI tools to create personalized learning experiences. The ideal candidate will have a strong grasp of adult learning theory, excellent written and verbal communication skills, and a portfolio of relevant sample content.

Requirements

• Design and launch end-to-end learning experiences for an enterprise audience
• Develop a variety of learning offerings: eLearnings, in-person and virtual instructor-led workshops, videos, AI-enabled practice scenarios, and other on-demand resources
• Leverage AI tools to create personalized learning experiences, accelerate development, and enhance learner engagement
• Enable seamless learning in the flow of work via leading edge program design, AI-enabled resources, and creative integrations
• Conduct needs analysis and develop learning objectives with subject matter experts and key stakeholders
• Use performance, engagement, and other data sources to prioritize work and drive continuous improvements

Benefits

• Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families
• Financial Security: 401(k) plan with company match and tuition assistance to support your future goals
• Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually
• For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually
• Family Support: Parental planning benefits to assist associates through life’s milestones
• Bonus/Incentive Programs