Help Desk Analyst
Agnico EagleTimmins, Ontario, Canada
Posted May 20, 2026
Full Time
About the Company
Agnico Eagle is a leading Canadian gold producer with a 65-year legacy of extracting precious metals. The company operates mining assets in Canada, Finland, Mexico, and Australia, while actively exploring in those regions plus the United States and Sweden. Its disciplined strategy of selling no forward gold ensures that both the company and its shareholders remain fully exposed to market price movements, providing a transparent approach to gold. A consistent dividend record since 1983 underscores its commitment to shareholder value, while its diversified geographic footprint and robust exploration pipeline position it as a resilient player in the global mining sector.
Job Description
Help Desk Analyst role provides Level 1 & 2 desktop support to a geographically wider end-user environment, promoting and respecting Agnico Eagle’s values, Health & Safety Code of Conduct and the environment.
Requirements
- College Diploma or Bachelor’s Degree in Computer Science, Information Systems, Computer Engineering, System Analysis, or a related field
- ServiceNow Platform Knowledge or other ITSM tool
- Experience in the mining industry
- Beginner to Intermediate knowledge in most, but not all of the following: MS Windows 10/11, MS Windows Server, MS O365, MS SCCM, Managing objects in a Windows Active Directory environment, Laptop/desktop hardware
- Excellent working knowledge of all Microsoft Office Suite applications especially Outlook, Excel, Word & PowerPoint
