Presales Solutions Architect - Observability

AHEAD builds platforms for digital business. We are an equal opportunity employer and prioritize creating a culture of belonging. The ideal candidate is an independent, self-driven thought leader who enjoys interfacing with customers and team members and desires to drive innovative business solutions by applying their technical and business skills.

Requirements

• Partnering with our sales team in client meetings
• Drive innovative business solutions and digital transformation with our customers
• Consult with customers and prospects to understand their needs and pain-points and drive solutions based on the AHEAD portfolio of products and services
• Architect solutions both independently and collaboratively
• Demonstrate live to customers and prospects the features and functionality of recommended solutions
• Conduct business process and/or technical workshops that may include enablement sessions.
• Interact with the AHEAD community as a thought leader on solutioning products
• Providing technical expertise on streaming big data architectures, log indexing and analytics, SIEM, APM/Observability
• Interface with customers, sales, and delivery teams to translate business challenges into requirements and deliverables.
• Thrive in a fast-paced growing company
• Develop documentation, pricing, and statements of work for customers
• Learn other portfolio technologies, from a high level, that may enhance the customer’s experience
• Obtain and maintain certifications for the different product lines available, as related to this position
• Evaluate product placement as it compares to other products in this vertical
• Develop and maintain an up-to-date demo lab with defined integrations
• Create enabling content and opinionated guidance on solutions for both clients and internal stakeholders, including sales and marketing staff.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance