Technical Operations Analyst

Air-tek is a Canadian-based software company looking for a Technical Operations Analyst to support software and infrastructure within customer environments, prepare and monitor deployments, and perform environment maintenance tasks. The role requires hands-on experience in cloud consoles and operational tools, and a passion for technology and continuous improvement.

Requirements

• Support software and associated infrastructure within complex customer environments
• Prepare, initiate, and monitor software deployments
• Provision new customer cloud environments as required
• Perform environment maintenance tasks
• Manage, monitor, analyze, and document changes to client environments
• Diagnose environment or software problems
• Help establish and follow processes and checklists
• Streamline operations through continuous improvement initiatives
• Take the lead on certain technical and process improvements
• Collaborate with other teams
• Participate in a rotating schedule
• Work with a wide variety of technologies and adapt quickly as the environment evolves

Benefits

• Stock options
• Fair, equitable, and competitive salary