AI Productivity Engineer - San Francisco or Bellevue
AircallSeattle, Washington, United States • San Francisco, California, United States
Posted January 20, 2026
160000 - 220000 USD year
Full Time
About the Company
Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale.
Job Description
Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We're redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace.
Requirements
- 5+ years of experience as a software engineer, with recent focus on GenAI systems
- Strong experience building production-grade systems, not just prototypes
- Hands-on experience with LLMs (OpenAI, Anthropic, etc.)
- Prompting, retrieval, and context injection
- AI-powered tooling or internal platforms
- Solid backend engineering skills (APIs, services, integrations)
- Experience working with developer tools (CI/CD, GitHub/GitLab, Jira, observability)
- Strong product mindset and comfort operating in ambiguous problem spaces
Benefits
- Medical, dental, and vision insurance is 100% covered
- 401k plan with company matching
- Unlimited PTO — take the time you need to come to work feeling great!
- Wellness, commuter, and childcare reimbursements
- Generous parental leave policy