Forward Deployed Engineer - New York (or SF)

Aircall is a unicorn AI-powered customer communications platform. We're looking for a Forward Deployed Engineer to join our team and help us deliver technically sound, low-code AI solutions to our customers. You'll design, implement, and operationalize workflows that connect the AI Agent with CRMs, help desks, and communication tools.

Requirements

• 5–8 years in technical consulting, solutions engineering, or integration-focused project management
• Strong command of APIs, webhooks, and data structures
• Hands-on experience with low-code orchestration tools and CRM automation
• Practical understanding of AI workflow configuration
• Proven ability to lead cross-functional projects

Benefits

• Competitive salary package
• Equity
• Medical, dental, and vision insurance
• 401k plan with company matching
• Unlimited PTO
• Wellness, commuter, and childcare reimbursements
• Generous parental leave policy