Scale Customer Engineer - APAC

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Requirements

• Competencies & Capabilities: Communication Clarity, Execution Excellence, Technical Curiosity, Data Fluency, Commercial Mindset, Collaborative Spirit
• Qualifications: Experience & Background: 1–3 years or more in a customer-facing SaaS role such as Onboarding, Customer Success, Support, Solution Engineering or Implementation.
• Familiar with day-to-day tools such as CRM systems, ticketing tools, customer success platforms, and virtual meeting tools.

Benefits

• Competitive salary package & benefits
• Work-life balance is important at Aircall
• Fast-learning environment, entrepreneurial and strong team spirit