Case Assessment Officer

The Consumer Investigations Unit is looking for an enthusiastic, team-oriented, self-motivated and organized individual, with strong interpersonal skills, to fill the role of Case Assessment Officer (CAO) for Alberta, operating from either the Edmonton or Calgary office. The primary responsibility of the CAO is conducting assessments of incoming consumer protection complaints to determine whether to record intelligence, refer information, educate, or recommend an investigation.

Requirements

• University graduation in a field related to the position assignment (such as Criminal Justice, Criminology, Policy, Commerce or any other related field), supplemented by two years related experience
• Knowledge of Alberta's consumer protection legislation enforced by the Consumer Investigations Unit.
• Experience in complaint assessment, investigations, prosecution and/or administrative action.

Benefits

• Public Service Pension Plan (PSPP)
• Alberta Public Service Benefit Information
• Professional learning and development
• Positive workplace culture and work-life balance
• Leadership and mentorship programs