Customer Support Lead
AlGooruAl Ahsa Governorate, Eastern Province, Saudi Arabia
Posted April 14, 2026
Full Time
About the Company
AlGooru is the leading private tutoring platform in Saudi, providing tech-enabled tailored educational support to students.
Job Description
We’re looking for a Customer Support Lead to build the Customer Support department from scratch and contribute to delivering exceptional user experiences and top-tier support across various channels.
Requirements
- 3–5 years of experience leading Customer Support or Customer Success teams in a B2C environment
- Strong leadership skills with the ability to build, coach, and scale teams
- Hands-on experience with CRM and support tools (preferably HubSpot and MessageBird)
Benefits
- Work from Anywhere
- No clocking in/out
- Learn and expense on us!
- AlGooru Library
- Vibrant Startup Culture
- Fast Promotions (like really fast)
- Coaching & Entrepreneurial Bytes