Desktop Analyst

Join the team at Align as a Desktop Analyst and provide frontline support for end users across managed services clients. This is a hybrid role requiring onsite presence three days per week and participation in a rotational on-call schedule.

Requirements

• Provide frontline chat-based technical support for end users
• Deliver excellent customer service and follow-through
• Assist users with common technical issues
• Perform basic workstation tasks
• Support inventory tracking for hardware and peripherals

Benefits

• Full benefits
• Salary in the $65K to $75K range
• Paid training