Passenger Service Agent

As a Passenger Service Agent, you'll provide exceptional customer service to travelers, handle safety and security procedures, and work in a fast-paced environment. AGI is a leading ground handling company with a commitment to quality service and safety.

Requirements

• Provide exceptional customer service as per AGI and airline specific standards
• Handle customer interaction with class in an efficient, effective, and professional manner
• Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise
• Determine flight close-out time and prepare, complete, and check various flight forms for accuracy
• Responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors

Benefits

• Paid vacation
• Medical / dental / vision
• Free uniforms
• Free on-the-job training
• Company-matched 401(k) program
• Company-paid employee assistance program
• Voluntary life insurance
• Travel discounts