Senior IT Support Engineer
Allica BankDelhi, India
Posted May 8, 2026
Full Time
About the Company
Allica Bank is the UK’s fastest-growing financial technology (Fintech) firm, helping established SMEs with their financial needs.
Job Description
The Senior IT Support Engineer is a highly skilled technical leader within the Technology Service Desk, responsible for driving service excellence and continuous improvement.
Requirements
- Extensive experience in IT support roles within enterprise environments
- Advanced troubleshooting skills across Microsoft 365 and end-user technologies
- Experience mentoring or leading other IT engineers
- Strong understanding of ITSM principles and service improvement methodologies
- Ability to balance operational support responsibilities with project delivery
- Strong communication and stakeholder management skills
- A continuous improvement mindset aligned with Allica’s values
Benefits
- Full onboarding support and continued development opportunities
- Options for flexible working
- Regular social activities
- Pension contributions
- Discretionary bonus scheme
- Private health cover
- Life assurance
- Family friendly policies including enhanced Maternity & Paternity leave
