GAIN- Central IT- Senior IT Support Engineer

The Senior IT Support Engineer is responsible for providing technical support for computer systems, hardware and software, and ensuring compliance with ISO 27001 accreditation. Responsibilities include 1st and 2nd line support, monitoring Jira Support desk, preparing and maintaining hardware, and participating in IT operations and DevOps teams.

Requirements

• 5+ years experience in IT support or comparable role
• Experience with programming languages and operating systems (MS Exchange, Active Directory, and other Windows-based systems)
• Knowledge of current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring

Benefits

• Company-provided benefits are not mentioned