Senior IT Support Engineer
Allica BankLondon, England, United Kingdom
Posted May 13, 2026
Full Time
About the Company
Allica is the UK's fastest-growing company and the fastest-growing financial technology (Fintech) firm ever.
Job Description
Allica Bank is seeking a Senior IT Support Engineer to deliver high-quality, end-to-end IT support to colleagues across the Bank, acting as an escalation point for complex technical issues and driving service excellence through proactive support and continuous improvement.
Requirements
- Extensive hands-on experience delivering advanced desktop support across on-site and remote environments
- Proven expertise in administering and supporting Microsoft 365 enterprise environments
- Deep understanding of ITSM frameworks (e.g., ITIL)
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management skills
Benefits
- Full onboarding support
- Continued development opportunities
- Flexible working options
- Regular social activities
- Pension contributions
- Discretionary bonus scheme
- Private health cover
- Life assurance
- Family friendly policies