Customer Experience Representative Associate
Allina HealthMinnesota, United States • Minneapolis, Minnesota, United States
Posted April 1, 2026
41580 - 56620 USD
Full Time
About the Company
Allina Health is a not-for-profit health system that cares for individuals, families, and communities throughout Minnesota and western Wisconsin.
Job Description
Allina Health is seeking a Customer Experience Representative Associate to provide exceptional customer service and support to patients, clinical professionals, and the general public. The ideal candidate will have strong relationship building skills, excellent verbal communication, and ability to work efficiently in a fast-paced environment.
Requirements
- Ability to work efficiently in a fast-paced, demanding environment with high call volume.
- Detail oriented individual with strong relationship building skills, excellent verbal communication, good listening, and strong telephone etiquette.
- Ability to effectively incorporate use of technology.
- Problem solving skills as related to appointment scheduling.
- Ability to maintain confidentiality of patient and practice information.
- Consistent attendance and punctuality.
Benefits
- Medical/Dental
- PTO/Time Away
- Retirement Savings Plans
- Life Insurance
- Short-term/Long-term Disability
- Voluntary Benefits (vision, legal, critical illness)
- Tuition Reimbursement or Continuing Medical Education as applicable
- Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program