Customer Experience Representative Senior
Allina HealthMinnesota, United States
Posted March 25, 2026
46440 - 63660 USD
Full Time
About the Company
Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin.
Job Description
Join Allina Health as a Customer Experience Representative Senior and support Medical Imaging Scheduling. Assist patients and clinical professionals with complex scheduling, registration, and prior authorization. Emphasize customer service to enhance the customer experience.
Requirements
- Ability to work efficiently in a fast-paced, demanding environment
- Detail-oriented individual with strong relationship-building skills
- Excellent verbal communication, good listening, and strong telephone etiquette
- Ability to effectively incorporate use of technology
- Problem-solving skills as related to appointment scheduling
Benefits
- Medical/Dental
- PTO/Time Away
- Retirement Savings Plans
- Life Insurance
- Short-term/Long-term Disability
- Voluntary Benefits (vision, legal, critical illness)
- Tuition Reimbursement or Continuing Medical Education as applicable
- Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program