Customer Experience Consultant, Home Sale
Altair Global Services, LLCCalifornia, United States • Frisco, Texas, United States
Posted April 2, 2026
70000 - 83000 USD
Full Time
About the Company
Altair Global Services, LLC is a leading independent relocation and assignment management firm headquartered in Frisco, Texas, with regional centers across the U.S. and offices in major European and Asian hubs. The company offers end‑to‑end relocation services—including move management, group move coordination, compensation and payroll reporting, as well as direct delivery and visa/immigration support—tailored to corporate clients worldwide. Leveraging sophisticated, dynamic technology and a focus on experience management, Altair continuously improves and innovates its full‑service solutions to deliver exceptional mobility experiences. Its extensive global footprint and commitment to client‑centric service set it apart as one of the largest and most trusted relocation providers in the industry.
Job Description
The Customer Experience Consultant, Home Sale is responsible for ensuring a positive relocation experience for customers by managing the day-to-day administration of assigned client relocation home sale programs. This includes coordination, approval, and management of service deliverables, overall communication between and with client-company employees, Altair colleagues and service partners and clients, management of benefit and service costs & expenses, and file and data management.
Requirements
- Provide a positive relocation experience for each customer within an assigned caseload
- Learn and understand assigned clients' relocation programs
- Communicate changes and modifications with client programs
- Communicate the relocation road map to the customer
- Manage all data pertinent to each customer's relocation file
- Understand and manage costs connected to relocation deliverables
- Direct day-to-day activities for assigned Associates if applicable
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan