Customer Support Agent with English

Customer Support Agent with English to provide support and answer inquiries for Live Players, gather relevant data, and offer personalized solutions in a fast-paced environment.

Requirements

• High level of fluency in written and spoken English
• Excellent written and verbal communication skills
• At least 1 year of working experience in customer service, player support, or contact center
• Hands-on experience with contact center processes, tools, and multilingual support
• Innovative and passionate about delivering the best user experiences possible
• Ability to diagnose and solve problems with varying complexity, using multiple tools or knowledge bases
• Must be experienced and comfortable with working in a fast-paced environment and dealing with constant change
• Video games knowledge
• Technical support experience in a customer-focused role is preferred, but not essential
• iOS/Android/Switch/PlayStation/PC experience
• Ability to work in a multicultural environment
• Game support knowledge

Benefits

• Additional Days Off
• Professional and friendly work environment
• Attractive salary package
• Private medical services
• Training and learning programs
• Awesome and talented colleagues
• Support from all your teammates