Customer Service Manager, Airport Customer Experience Administration
American AirlinesVirginia, United States
Posted April 16, 2026
Full Time
About the Company
American Airlines provides air travel services globally, prioritizing customer care, employee development, and community connection.
Job Description
Join American Airlines as a Customer Service Manager to elevate your experience, knowledge, and network while leading and developing a team to deliver exceptional customer service and ensure a safe operation.
Requirements
- Lead, engage, coach, and develop front-line team members
- Create a safe, reliable operation while delivering exceptional customer experience
- Enable an environment that develops front-line team members and fosters mutual respect, trust, responsibility, and core values
Benefits
- Travel Perks
- Health Benefits
- Wellness Programs
- 401(k) Program
- Additional Benefits
