Customer Service Manager, Airport Ramp Operations
American AirlinesVirginia, United States
Posted April 16, 2026
Full Time
About the Company
American Airlines provides air travel services globally, prioritizing customer care, employee development, and community connection.
Job Description
Customer Service Manager for Airport Ramp Operations at American Airlines, responsible for leading a team to provide exceptional customer service and ensure a safe and efficient operation.
Requirements
- High School diploma or GED equivalency
- Previous airport customer service experience
- 2 years experience leading others
- Knowledge of company policies and procedures and functional automation applications
Benefits
- Travel Perks
- Health Benefits
- Wellness Programs
- 401(k) Program
- Employee Assistance Program
- Pet insurance
- Discounts on hotels, cars, cruises and more
