Manager, NA Sales Development

Amex GBT is seeking a coaching-first leader to develop a high-performing sales development team, building a phone-first culture, and driving pipeline creation. The ideal candidate has a proven track record of developing every person on their team, with a genuine belief that real pipeline is built through conversations, not just sequences and automation. The role requires a deep understanding of phone-first culture, strategic outbound creativity, and natural curiosity to understand the business, market dynamics, and prospects.

Requirements

• Proven coaching-first leadership
• Deep phone-first conviction
• Strategic outbound creativity
• Natural curiosity
• Lead by example
• Data literacy with purpose
• High emotional intelligence
• Talent magnet
• Cross-functional credibility
• Culture builder

Benefits

• Competitive base salary plus performance-based variable compensation
• Team-level accelerators that reward sustained over-performance
• Clear career progression into senior leadership within GBT
• Flexible benefits
• Travel perks
• Access to over 20,000 courses on our learning platform
• Leadership courses
• New job openings available to internal candidates first
• Parental leave
• Adoption assistance
• Wellbeing resources
• Health and welfare insurance plans
• Retirement programs