Regional Operations Manager to join National Highways Account in the North, responsible for managing operational performance, customer relationships, and supply chain.
Requirements
- Manage operational performance in accordance with service level agreement
- Excellent planning and organisational skills for programming and managing works and services
- Managing multiple buildings and travelling across the region (16 sites)
- Managing relationships with Customers to achieve high levels of customer satisfaction
- Be the point of escalation in respect of all customer issues.
- Manage budget and review profit and loss for effective delivery within contractual requirements
- Ability to develop and implement policies and operational systems and procedures
- Provide oversight and direction to the employees within your zone by the organisation's policies and procedures
- Manage supply chain to ensure works are carried out on time and in budget
- Ensure compliance with relevant Health and Safety legislation and Amey Health and Safety Management system. Accountability for H&S culture via delivery of toolbox talks, safety bulletins etc
Benefits
- Competitive annual salary with potential for yearly reviews
- Holidays - Enjoy at least 25 days of holiday plus bank holidays, and the opportunity to buy further days
- Pension - Generous pension scheme, with extra contributions from Amey
- Flexible benefits ā Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership
- Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter
- Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities
- Family friendly policies for new parents or if you provide care for a dependant
- Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey