Regional Operations Manager (North)

Regional Operations Manager to join National Highways Account in the North, responsible for managing operational performance, customer relationships, and supply chain.

Requirements

• Manage operational performance in accordance with service level agreement
• Excellent planning and organisational skills for programming and managing works and services
• Managing multiple buildings and travelling across the region (16 sites)
• Managing relationships with Customers to achieve high levels of customer satisfaction
• Be the point of escalation in respect of all customer issues.
• Manage budget and review profit and loss for effective delivery within contractual requirements
• Ability to develop and implement policies and operational systems and procedures
• Provide oversight and direction to the employees within your zone by the organisation's policies and procedures
• Manage supply chain to ensure works are carried out on time and in budget
• Ensure compliance with relevant Health and Safety legislation and Amey Health and Safety Management system. Accountability for H&S culture via delivery of toolbox talks, safety bulletins etc

Benefits

• Competitive annual salary with potential for yearly reviews
• Holidays - Enjoy at least 25 days of holiday plus bank holidays, and the opportunity to buy further days
• Pension - Generous pension scheme, with extra contributions from Amey
• Flexible benefits – Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership
• Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter
• Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities
• Family friendly policies for new parents or if you provide care for a dependant
• Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey