Director of Strategic Account Management

The Director, Strategic Account Management – Language Services leads a team of Strategic Account Managers responsible for managing and growing enterprise healthcare client relationships. This role blends strategic account leadership with hands-on execution, driving client performance, retention, contract renewals, and revenue expansion across complex accounts.

Requirements

• 10+ years of professional experience in account management, client management, or sales
• 6+ years of experience in a quota-carrying or revenue growth role managing enterprise or strategic accounts
• 4+ years of experience leading and developing individual contributor account management or sales teams
• Experience working in healthcare services
• Experience managing complex client relationships and executive stakeholders (VP/C-level)
• Proven ability to drive revenue retention, growth, and contract renewals
• Experience leading client performance discussions using data (e.g., QBRs, business reviews)
• Ability to operate in a highly matrixed, fast-paced, and execution-focused environment

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance