Customer Service/Call Center Representative - Resolution
Amynta GroupGrand Rapids, Michigan, United States
Posted August 20, 2021
Full Time
About the Company
The Amynta Group is an industry leading team of warranty and specialty risk companies as well as managing general agents. This collection of professionals and firms provides warranty and services contracts for the automotive, consumer products and specialty equipment industries, among others, and administers niche workers' compensation and contractor liability coverage in the United States and Canada on behalf of multiple carriers.
Job Description
We’re thrilled that you are interested in joining us here at the Amynta Group! Provides exceptional customer service to internal and/or external customers, including retailers and business partners.
Requirements
- Provides standard information to customers
- Completes forms and determines status of claims based on plan guidelines
- Meets or exceeds department metrics for call handling, productivity and quality
Benefits
- Opportunity to work in a professional office and call center environment
- Chance to develop skills in customer service, negotiation and problem-solving