Customer Service/Call Center Representative - Tech Hire/Field Services
Amynta GroupGrand Rapids, Michigan, United States
Posted August 20, 2021
Full Time
About the Company
The Amynta Group is an industry leading team of warranty and specialty risk companies as well as managing general agents. This collection of professionals and firms provides warranty and services contracts for the automotive, consumer products and specialty equipment industries, among others, and administers niche workers' compensation and contractor liability coverage in the United States and Canada on behalf of multiple carriers.
Job Description
We’re thrilled that you are interested in joining us here at the Amynta Group! Provides exceptional customer service to internal and/or external customers, including field technicians and business partners.
Requirements
- Provides standard information
- Completes forms
- Determines status of claims and cases based on plan guidelines
- Meets or exceeds department metrics for productivity and quality