CRM Manager
Ana LuisaNew York, New York, United States
Posted April 3, 2026
Full Time
About the Company
Ana Luisa is a Brooklyn-based e-commerce jewelry brand with a simple, but clearcut idea that high quality jewelry shouldn't cost the planet.
Job Description
Ana Luisa is a Brooklyn-based e-commerce jewelry brand looking for a CRM Manager to lead retention efforts at a key moment of growth and transformation. The role involves owning the full CRM ecosystem, building meaningful relationships with customers, and driving repeat purchases.
Requirements
- 5+ years of experience in CRM, lifecycle marketing, or retention
- Strong experience with CRM platforms such as Bloomreach
- Highly analytical mindset with the ability to translate data into actionable insights and strategies
- Deep understanding of customer segmentation, personalization strategies, and lifecycle marketing best practices
- Proven ability to manage and optimize email and SMS programs at scale
Benefits
- Flexible WFH policy (2x per week)
- Time off granted of 28 days per year
- Employee discount
- Welcome gift card
- Birthday Gift Card
- Company sponsored parking
- Fully-stocked kitchen with unlimited snacks and beverages
