Remote Account Resolution Representative
Annuity HealthColumbia, South Carolina, United States
Posted October 20, 2025
Full Time
About the Company
Annuity Health is a healthcare-focused organization that provides IT support and revenue cycle services, including help desk assistance and account resolution for patients and providers. The company employs a team of technical and collections professionals to manage billing and payment processes.
Job Description
Annuity Health is seeking a Remote Account Resolution Representative to contact customers to assist them with resolving their financial obligations. No prior collection experience is required; training will be provided on company software and collection processes. The role focuses on maintaining high service standards and accurately resolving customer accounts.
Requirements
- Maintain a professional tone and respectful demeanor.
- Adhere to Company’s Compliance guidelines and expectations.
- Comply with call structure expectations.
- Achieve all assigned goals.
- Correctly status accounts and update relevant windows/fields.
Benefits
- Health
- Dental
- Vision
- HSA
- FSA
- Voluntary Insurance
- Paid Holidays
- PTO
- 401(k)