Remote Account Resolution Representative
Annuity HealthReading, Pennsylvania, United States
Posted October 20, 2025
Full Time
About the Company
Annuity Health is a healthcare-focused organization that provides IT support and revenue cycle services, including help desk assistance and account resolution for patients and providers. The company employs a team of technical and collections professionals to manage billing and payment processes.
Job Description
Annuity Health is seeking a Remote Account Resolution Representative to contact customers and assist them in fulfilling their financial obligations. No collection experience is required, as training and state-of-the-art software will be provided. The role focuses on providing excellent customer service, resolving account issues, and maintaining accurate account information.
Requirements
- Maintain professional communication with customers
- Adhere to Compliance guidelines and procedures
- Comply with call structure expectations
- Achieve assigned goals
- Proficient in computer skills
- Excellent communication skills
- Basic customer service skills
- Conflict Resolution Skills
- High attention to detail
- High school diploma or GED Certificate
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- HSA
- FSA Accounts
- Voluntary insurance
- Paid Holidays
- Paid Time Off
- 401k
- Retirement Plan