Customer Service Representative

Role Overview

Customer Service Representatives are the first point of contact for customers and interested parties by phone, advising on product and service portfolio and ensuring best possible service and customer satisfaction.

What You Will Do

Answer customer inquiries, record requests, provide information on status of findings, maintain master data, communicate with partner laboratories and suppliers, and take on secretarial tasks.

Why It Might Be a Fit

Ideal for new professionals with medical education, proficiency in MS-Office, and good German and English skills. Service and customer orientation, team skills, and adaptability are essential.

Requirements

• Successfully completed education as TFA / MFA / MTLA / MTA / VMTA (m/w/d) or comparable medical education
• Proficiency in MS-Office applications
• Very good German and good English skills
• Service and customer orientation, team skills

Benefits

• Global Teamwork
• Work environment: interesting and transparent area of responsibility in a dynamic and growing company
• Development: opportunity to learn, develop further and take own career into own hands
• Competitive remuneration package with generous benefits