IT Support Technician
Anthony L. Jordan Health CorporationCity of Rochester, New York, United States • New York, United States
Posted April 28, 2026
47200 - 49860 USD
Full Time
About the Company
Jordan Health is an independent Federally Qualified Health Center, a Level III Patient-Centered Medical Home, and a network of outpatient primary care offices.
Job Description
IT Support Technician position at Jordan Health, a Federally Qualified Health Center. The role involves advanced technical support, troubleshooting, system deployment, and operational continuity across all sites. The ideal candidate will have an associate degree in IT, 2+ years of hands-on IT support experience, and a valid driver’s license.
Requirements
- Escalated IT issues are resolved effectively to ensure continuity of operations
- IT systems and endpoint devices are configured, deployed, and maintained to meet organizational standards
- IT infrastructure support is coordinated effectively with internal leadership and external partners
- IT equipment lifecycle activities are executed efficiently to support operational needs
- After-hours and critical support needs are addressed in a timely and effective manner
Benefits
- Competitive salary
- Full benefits offering
- Medical, dental, vision, life insurance, and 403b retirement plan
- Professional Development allowance
