IT Support Technician
Avalere HealthLondon, England, United Kingdom
Posted May 14, 2026
Full Time
About the Company
Avalere Health is a company that provides healthcare services and is committed to creating a culture where employees are empowered to bring their whole selves to work.
Job Description
Avalere Health is looking for an IT Support Technician to provide technical support to employees on-site and remotely. The ideal candidate has 2 years of technical support experience, an associates degree or equivalent industry certifications, and strong analytical and problem-solving skills.
Requirements
- 2 years of technical support experience
- Associates degree or equivalent industry certifications
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
- Ability to manage multiple priorities and work effectively under pressure
- Customer-focused mindset with a commitment to delivering a high standard of service
- Ability to work both independently and collaboratively as part of a team
Benefits
- Up to 7% pension contribution
- Life insurance
- Income protection
- Private medical insurance
- Flexible working arrangements
- Option to work from anywhere across the globe two weeks each year
- 25 days of annual leave
- Two personal well-being days
- Gifted end-of-year holidays
- Early Summer Friday finish in June, July, and August
- Access to free counselling through employee assistance program
- Personalized health support
- Enhanced maternity, paternity, family leave, and fertility policies