Customer Success Manager
AnthropicJapan
Posted March 31, 2026
Full Time
About the Company
Anthropic is a public benefit corporation headquartered in San Francisco that aims to create reliable, interpretable, and steerable AI systems.
Job Description
Join Anthropic's Customer Success team as our first Japan-based Customer Success Manager. As a strategic partner and trusted advisor to our most complex customers across Japan, you'll help them harness the full potential of all our Claude capabilities.
Requirements
- 6+ years of experience in customer-facing roles
- Experience driving success across both consumption-based and seat-based business models
- Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns
Benefits
- Generous vacation and parental leave
- Flexible working hours
- Optional equity donation matching