Anthropic is seeking an Incident Manager - Detection & Response to own and evolve incident management within the Detection & Response team. The successful candidate will have 7+ years of experience in technical program management, incident management, or security operations, with significant time spent in a detection & response or security incident response context. The role requires strong analytical skills, experience with incident trend analysis, metrics reporting, and data-driven prioritization, as well as excellent communication skills and the ability to thrive in fast-paced environments.
Requirements
- Own the end-to-end D&R incident management program: detection workflows, response processes, escalation paths, communication standards, and remediation tracking.
- Serve as incident commander for security incidents, driving clear coordination across executive, engineering, security, legal, and other appropriate stakeholders.
- Establish and run incident commander rotations within D&R, ensuring clear ownership and effective coordination during incidents of varying severity.
- Gather, analyze, and report on incident trends and patterns to surface systemic risks, recurring root causes, and areas where the organization is most vulnerable.
- Translate trend analysis into actionable cross-functional initiatives: partner with engineering, infrastructure, security, and product teams to prioritize and implement broad fixes and preventive improvements that address root causes rather than symptoms.
- Develop and maintain D&R incident response documentation, playbooks, runbooks, and training materials; keep them current as the threat landscape and our systems evolve.
- Define, develop, and track incident management KPIs and report regularly to D&R and Security leadership.
- Support broad cross-functional training and initiatives to uplevel security awareness across the company (e.g. Tabletop exercises, training, talks).
Benefits
- Competitive compensation
- Benefits
- Optional equity donation matching
- Generous vacation and parental leave
- Flexible working hours
- Lovely office space
