Anthropic is seeking an Incident Response Manager to join their Safeguards team, responsible for enforcing policies, protecting users, and ensuring the platform is not misused. The ideal candidate will have experience in trust and safety operations, incident response, and escalations management, and be able to absorb and communicate complex information quickly.
Requirements
- Background in trust and safety operations, incident response, escalations management, program management, or a closely related operational role at a technology company
- Experience leading programs with meaningful cross-functional surface area, and comfort being the person others look to during an escalation
- Ability to absorb a lot of information quickly and communicate clearly and concisely in writing and verbally during high-stakes moments
- Experience coordinating with law enforcement, regulatory bodies, or other external compliance stakeholders
- Comfort making judgment calls with incomplete information and knowing when to escalate
- Ability to manage multiple concurrent workstreams without losing track of details
- Availability to support team on-call and weekend coverage when assigned
Benefits
- Competitive compensation and benefits
- Optional equity donation matching
- Generous vacation and parental leave
- Flexible working hours
- Lovely office space