Customer Support Engineer

Join ANYbotics, a fast-growing tech company, as a Customer Support Engineer and play a key role in shaping the future of mobile robotics. You will have immediate impact by directly interacting with customers and contributing to setting new best practices in the industry.

Requirements

• Completed technical or IT education in an industrial environment (robotics, mechatronics, electronics, automation, computer science) or related field
• Customer mindset with a focus on creating a positive and satisfying experience
• Experience in a first-level support role or help desk environment with direct customer contact
• Hands-on experience with hardware, systems integration, troubleshooting, or on-site technical support in an industrial or robotics environment
• Familiarity with Linux and the routine use of the command line
• Ability to understand new systems quickly and to grasp complex frameworks
• Curiosity for customer problems and industrial solutions
• Excellent communication skills and problem-solving skills to troubleshoot complex systems
• Strong English language skills (written and verbal)