IT Support Specialist
AOCalifornia, United States
Posted May 4, 2026
46000 - 54000 USD
Full Time
About the Company
AO is a company that values collaboration, trust, and continuous learning, and is committed to building something meaningful together.
Job Description
The IT Support Specialist is responsible for managing the organization’s helpdesk system and supporting basic computer and network functionality.
Requirements
- Minimum of associate's degree in Computer Science, Information Technology, or a related field, or equivalent experience
- Familiarity with Windows operating systems and computer hardware components
- Knowledge of basic networking concepts and protocols
- Proficiency with Microsoft Office Suite and helpdesk ticketing systems
- Strong understanding of how software, hardware, and infrastructure interact and affect system performance and troubleshooting
- Certifications (Preferred): CompTIA A+, Network+, Microsoft Certified Professional (MCP), or similar certifications
Benefits
- Medical, dental, life, and supplemental insurance
- Most medical plans fully paid for employee-only coverage
- Company-paid basic life insurance and long-term disability
- Retirement plan, health savings, and flexible spending accounts
- Paid vacation, holidays, and sick time
- Free parking and convenient transit access
- Employee discount program (OC location)
