Incident Manager

Apex Fintech Solutions is looking for an Incident Manager to lead incident management communications and escalation management capabilities. The successful candidate will have 5 years of experience in designing, implementing, and executing incident management programs and a strong leadership presence.

Requirements

• 5 years of relevant work experience in incident management
• Leadership presence with the ability to command and control highly stressful situations
• Ability to effectively communicate with internal stakeholders and external customers or partners
• Evidence of a bias to action with strong attention to detail and data-driven decision making
• Ability to make logical, quick decisions to progress investigations

Benefits

• Market-leading salary with an annual bonus
• 28 days of annual leave plus 10 Northern Ireland national holidays
• Training and development budget
• Pension matched up to 7%
• Private health insurance for medical, dental, and optical care
• Life insurance
• Flexible working hours
• Parental leave
• Hybrid work schedule
• Catered lunches
• Unlimited drinks and snacks
• Hackathon events
• Poker tournaments
• Charitable matching gift program