Incident Manager

We are looking for an Incident Manager to join our team focused on providing responsive support and guidance in managing critical situations. The ideal candidate will have 5 years of relevant work experience and leadership presence, with the ability to command and control highly stressful situations. We offer a robust package of employee perks and benefits, including a market-leading salary with an annual bonus, 20 days of vacation leave, and a training and development budget.

Requirements

• 5 years of relevant work experience designing, implementing, and executing incident management programs
• Leadership presence with the ability to command and control highly stressful situations with a calming influence
• Ability to effectively communicate multi-functionally with both internal stakeholders and external customers or partners
• Evidence of a bias to action with strong attention to detail and data-driven decision making
• Ability to make logical, quick decisions to progress investigations
• Prior experience in documenting and collecting relevant data for accurate metrics and reporting

Benefits

• Market-leading salary with an annual bonus
• 20 days of vacation leave
• Training and development budget
• Private health insurance for medical and dental
• Life insurance
• Flexible working hours
• Parental leave
• Hybrid work schedule