Operations Success Manager (Logistic)
AppDirectMontreal, Quebec, Canada
Posted March 23, 2026
Full Time
About the Company
AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device — as a service.
Job Description
Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. We are looking for an Operations Success Manager to manage global operational activities across order fulfillment, returns, and inventory management on the Firstbase platform.
Requirements
- 3–5+ years in operations, supply chain, or inventory management in a tech or B2B environment
- Experience managing end-to-end fulfillment and returns operations; global scope is a plus
- Strong data analysis skills—comfortable pulling and interpreting operational metrics
- Familiarity with CRM or ticketing tools (e.g., HubSpot, Zendesk, Jira)
- Clear written and verbal communication skills, needed to align internal stakeholders and external clients across a fully remote, global team
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance