Customer Success Manager(Enterprise)

Appier is seeking a Customer Success Manager to manage the customer success function of key accounts within the enterprise solutions business unit in Japan. The role requires excellent digital marketing, technology know-how, and communication skills to coordinate and manage customer requirements and expectations.

Requirements

• Maintain high levels of customer satisfaction
• Drive new customer onboarding and adoption
• Respond to customers' challenges and issues
• Collaborate with internal teams for issue resolution and feature enhancements