Information Systems Technician

We are looking for an Information Systems Technician to join our team, providing technical support to Apple’s employees, contractors, and vendors worldwide. As an IS&T Technician, you will troubleshoot problems, manage support cases, and build custom tools to empower employees to solve complex problems on their own.

Requirements

• Relevant experience providing hardware and software technical support for Macs, iOS devices, Apple Watch, and/or Apple TV
• Strong troubleshooting and problem resolution skills
• Conceptual understanding of multi-tiered and web-based information systems architecture
• Experience using an IT service management or CRM system for tracking technical support cases

Benefits

• Medical, Dental, Vision
• 401k Matching
• Retirement Plan
• Life Insurance
• Paid Time Off