Engagement Manager - Technical

We are looking for an Engagement Manager to join our Marketing Services team. As a key liaison between clients and internal teams, you will manage a mix of strategic marketing programs and technically complex projects, partnering closely with cross-functional teams to deliver high-quality outcomes on time and within scope.

Requirements

• Serve as the primary point of contact for clients, ensuring all deliverables are aligned to business goals, KPIs, and executed on time and at high quality.
• Translate client goals into actionable marketing objectives, roadmaps, and measurable deliverables.
• Lead cross-functional teams (developers, strategists, designers, and QA) to deliver integrated MarTech programs that drive measurable impact.
• Manage technically complex engagements such as CDP implementations, mobile SDK setups, and MarTech data architecture projects.
• Partner with clients and internal teams to continuously improve campaign performance through testing, insights, and optimization.
• Translate technical requirements and implementation details into clear client-facing documentation, timelines, and status communications.

Benefits

• Great projects: Broaden your skills on a range of engaging projects with international brands that have a global impact.
• An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
• Learning opportunities: We offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support.
• Generous vacation policy: Work-life balance is key to our team’s success, so we offer ample time away from work to promote overall well-being.
• Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.
• Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.