Engagement Manager - Technical

We're looking for an Engagement Manager to join our growing Marketing Services team. In this role, you will manage a mix of strategic marketing programs and technically complex projects, partnering closely with cross-functional teams to deliver high-quality outcomes on time and within scope.

Requirements

• 3-5 years of experience in a client management, account management, or project management role within a marketing, agency, or digital environment
• Experience managing client accounts or programs, with exposure to multi-channel or complex marketing initiatives
• Strong project management skills, with experience managing multiple projects or workstreams simultaneously
• Working knowledge of Marketing Automation platforms such as Iterable, Braze, or Salesforce Marketing Cloud, as well as familiarity with CDP or data integration tools such as Segment, Hightouch, or mParticle
• Understanding of audience segmentation, personalization, A/B testing, and campaign performance analysis
• Strong communication and client-facing skills, with the ability to build relationships and contribute to strategic discussions
• Highly organized, adaptable, and proactive, with the ability to thrive in a fast-paced environment

Benefits

• Great projects: Broaden your skills on a range of engaging projects with international brands that have a global impact
• An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe
• Learning opportunities: We offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support
• Generous vacation policy: Work-life balance is key to our team’s success, so we offer ample time away from work to promote overall well-being
• Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences
• Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both