Customer Experience Advisor

ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. As a Customer Experience Advisor, you will assist applicants/customers throughout the admissions process by providing timely, accurate, and empathetic support.

Requirements

• Associate's or Bachelor's degree
• 1-3 years of customer service experience
• Proficiency in proofreading/editing text to ensure spelling and grammatical correctness
• Strong analytical abilities, detail-oriented, and a high level of accuracy
• Working knowledge of Google spreadsheets, Microsoft Word, and Gmail
• Adept in researching and problem-solving capabilities
• Excellent interpersonal skills and verbal and written communication skills

Benefits

• Mission-driven company
• Collaborative teamwork environment
• Flexible and fast-paced work environment
• Opportunity to work with a diverse team and customer base