Customer Success Manager (EMEA)
ApprovalMax LimitedCape Town, Western Cape, South Africa
Posted October 13, 2025
Full Time
About the Company
ApprovalMax is an award-winning B2B software platform that streamlines financial controls for businesses worldwide. It offers automated workflows to approve bills and invoices, integrating seamlessly with platforms like Xero, QuickBooks Online, and NetSuite. By enhancing accounts payable and receivable functions, ApprovalMax provides powerful efficiencies and spend management capabilities.
Job Description
ApprovalMax is seeking a motivated Customer Success Manager to join their dedicated team. The role involves guiding customers through onboarding, managing customer relationships, monitoring performance, resolving issues, and collaborating with internal teams to drive growth and increase revenue. The company is globally recognized for its B2B software used to streamline approval processes.
Requirements
- 2+ years of experience in customer management, account management, or similar roles in SaaS
- Strong track record of driving customer success, retention, and revenue growth
- Excellent communication and interpersonal skills
- Demonstrated problem-solving abilities and a customer-focused mindset
- Exceptional organizational skills and the ability to manage multiple projects simultaneously
- Self-motivated and proactive
Benefits
- Growing international business
- Regular performance-based compensation reviews
- Remote office assistance
- Service years recognition financial reward
