Customer Success Manager (EMEA)
ApprovalMax LimitedCity of Edinburgh, Scotland, United Kingdom
Posted October 31, 2025
Full Time
About the Company
ApprovalMax is an award-winning B2B software platform that streamlines financial controls for businesses worldwide. It offers automated workflows to approve bills and invoices, integrating seamlessly with platforms like Xero, QuickBooks Online, and NetSuite. By enhancing accounts payable and receivable functions, ApprovalMax provides powerful efficiencies and spend management capabilities.
Job Description
ApprovalMax is seeking a motivated Customer Success Manager to join its team. This role focuses on onboarding, relationship management, performance tracking, issue resolution, and collaboration with both internal and external teams to drive customer success and revenue growth. The company is award-winning in the SaaS sector, known for its automated approval workflows.
Requirements
- 2+ years of experience in customer management, account management, or similar roles in SaaS
- Strong track record of driving customer success, retention, and revenue growth
- Excellent communication and interpersonal skills
- Demonstrated problem-solving abilities
- Exceptional organizational skills
- Self-motivated and proactive
Benefits
- Growing international business
- Regular performance-based compensation reviews
- Service years recognition
- Remote office assistance
